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Purser

Knowledge base

Documentation

How Purser works, what each screen does, and what it deliberately does not do. If something here does not match the app, the app is right and this page is wrong — tell us and we will fix it.

Getting started

Getting started with Purser

Install Purser, connect your suppliers, and get to your first purchase order in about ten minutes.

4 min read

Import your history from Stocky

Stocky stops working on 31 August 2026 and its data does not move to Shopify. Here is what to export, and how to bring it into Purser.

6 min read

Buying and receiving

Create a purchase order

Build an order in a single pass: supplier, variants, quantities, unit costs and the running total, on one screen.

3 min read

Receive stock by barcode

Scan to receive. Quantity, unit cost, retail price, live margin and on-hand, all on one row — and the stock goes straight into Shopify.

4 min read

The money layer

Track what you owe suppliers

Record supplier invoices, mark them paid or part-paid, see what is overdue and by how long, and export the lot for your bookkeeper.

5 min read

How weighted-average cost works

Shopify records the last price you paid. Purser weights every delivery. Here is the difference, with the arithmetic shown.

5 min read

Account

Plans, billing and what happens if you cancel

What the free plan includes, what Pro adds, how the purchase-order allowance works, and what happens to your data if you stop paying.

4 min read

Your data: what Purser stores and how to get it out

What Purser reads from Shopify, what it writes back, what it keeps, and how to export or delete everything.

3 min read

Troubleshooting

Barcodes that will not scan, stock that did not appear in Shopify, costs that look wrong, and what to do about each.

5 min read

Not covered here?

Email us with your shop address and the order or bill number involved. You will get a person, not a form.

Contact support